Decagon

Introducing Decagon Labs. The research team behind the models and infrastructure powering 80% of Decagon’s model traffic. More in the thread. ↓ https://t.co/mAhX8B508y

Today, we’re excited to launch Proactive Agents, a new standard for the AI concierge. This is a major step forward in helping businesses move beyond reactive support to building customer relationships that grow stronger over time. Here’s what’s new: 🧠 User Memory: Deliver https://t.co/OephLOrSiE

Introducing Campaign Composer, a new way to build AI agents for proactive outreach. Agents can coordinate voice and SMS across days or weeks, carry context between interactions, and follow campaign rules while working toward a customer outcome. https://t.co/brgjZi1Acj