Introducing Decagon Labs. The research team behind the models and infrastructure powering 80% of Decagon’s model traffic. More in the thread. ↓ https://t.co/mAhX8B508y
Mar 26, 2026
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Proactive Agents
Today, we’re excited to launch Proactive Agents, a new standard for the AI concierge. This is a major step forward in helping businesses move beyond reactive support to building customer relationships that grow stronger over time. Here’s what’s new: 🧠 User Memory: Deliver https://t.co/OephLOrSiE
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Launched Mar 9, 2026View post
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Decagon has raised an additional $250 million, tripling our valuation to $4.5 billion in less than six months. We’re on a mission to help every company create concierge customer experiences. We believe every customer deserves support that is personal, proactive, and always https://t.co/U78RUlcey0
Jan 28, 2026
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